PRIVACY NOTICE

Privacy Notice

Last Updated: September 21, 2026Last Updated: September 21

This Privacy Notice explains how Livenoraq, operated by Xiamen Yuhuadaole Information Technology Co., Ltd., collects, uses, discloses, and otherwise processes personal information when you visit livenoraq.com, make a purchase, create an account, communicate with us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with Livenoraq, we may collect information including:

Contact Information

Your name, email address, telephone number, billing address, and shipping address.

Order InformationOrder Details

Products ordered, transaction details, order history, shipping information, returns, refunds, and related customer-service communications.

Payment Information

Payments may be processed by third-party payment providers.

We generally do not directly store complete payment-card numbers or card security codes on our own systems.

Account Information

Where customer accounts are available, we may collect account credentials, saved addresses, preferences, and related account information.

Device and Usage Information

This may include IP address, browser type, device type, operating system, referring pages, pages viewed, website interactions, and similar technical information.

Shopping Activity

We may collect information about products you view, searches, shopping-cart activity, purchases, and other interactions with our website.

Communications

When you contact customer service, submit feedback, or otherwise communicate with us, we may retain the contents of those communications.

2. How We Use Information

We may use personal information to:

  • Process and confirm orders.
  • Facilitate payment transactions.Enable and process payments.
  • Arrange shipping and delivery.
  • Send order and tracking updates.
  • Handle eligible returns and refunds.
  • Respond to customer-service requests.
  • Maintain customer accounts.Manage and maintain customer accounts.
  • Detect and prevent fraud.
  • Maintain website and account security.
  • Improve products, website functionality, and customer experience.
  • Analyze website performance and shopping activity.
  • Personalize content where permitted.
  • Send marketing communications where permitted.
  • Meet legal, tax, accounting, regulatory, and compliance requirements.

3. How We May Disclose Information

We may disclose personal information to service providers when reasonably necessary to operate our business.

These may include payment processors, logistics and shipping providers, e-commerce and technology providers, website hosting providers, customer-service providers, analytics providers, advertising providers where legally permitted, and professional advisers.

We may also disclose information where required by applicable law, regulatory requirements, court orders, or other valid legal processes.

We do not sell personal information for monetary consideration.

Some privacy laws may classify certain advertising or analytics disclosures as a “sale,” “sharing,” or targeted advertising even where no monetary payment is involved.

Eligible customers may exercise applicable options through our Your Privacy Choices page.

4. Cookies and Similar Technologies

Livenoraq and our service providers may use cookies, pixels, local storage, tags, and similar technologies to operate the website, maintain shopping carts, remember preferences, measure website traffic, improve security, understand customer interactions, and support advertising or personalization where permitted.

You may be able to manage cookies through your browser or through privacy-preference tools provided on our website.

Disabling essential cookies may affect certain website functions.

5. Marketing Communications

If you subscribe to Livenoraq marketing communications, we may send information regarding new products, collections, promotional offers, seasonal releases, and other brand updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

You may continue to receive transactional messages relating to existing purchases, payments, shipping, returns, refunds, account security, or customer support.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice.

Information may also be retained where reasonably necessary for transaction records, accounting, taxation, fraud prevention, dispute resolution, security, or legal compliance.

7. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. International Data Processing

Livenoraq serves customers internationally.Livenoraq serves customers worldwide.

Your personal information may therefore be transferred, processed, or stored outside your country of residence.

Where required by applicable law, we take reasonable measures intended to protect information transferred internationally.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access personal information, request corrections, request deletion, restrict or object to certain processing, withdraw consent, request portability, opt out of marketing, or opt out of certain targeted advertising, sales, or sharing.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is intended for a general consumer audience.

We do not knowingly collect children's personal information in violation of applicable law.

11. Third-Party Websites

Our website may contain links to independent third-party websites or services.

Those third parties operate according to their own privacy policies and practices.

12. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes to our business, technology, services, or legal obligations.

The latest version will be published on livenoraq.com.

Privacy Contact

Email: service@livenoraq.com

Livenoraq is operated by:
Xiamen Yuhuadaole Information Technology Co., Ltd.

Registered Address:
Unit 601-1, No. 1126 Jimei North Avenue, Software Park Phase III, Xiamen Torch High-tech Industrial Development Zone, Xiamen, Fujian Province, China

Website: livenoraq.com

Livenoraq — Your privacy matters.Livenoraq — Your privacy is important.