CONTACT US

We Are Here to Help

At Livenoraq, thoughtful customer service is an important part of your shopping experience.

Whether you need help with an order, have a question about sizing or materials, need assistance with a return, or simply want additional product information, our customer care team is ready to help.

Contact Our Customer Care Team

Email: service@livenoraq.com
Website: livenoraq.com

We aim to respond to customer inquiries within 24 hours on business days.

Response times may occasionally be longer during weekends, public holidays, promotional events, or periods of unusually high demand.

Company Information

Livenoraq is operated by:

Xiamen Yuhuadaole Information Technology Co., Ltd. 

Registered Address:
Unit 601-1 
No. 1126 Jimei North Avenue 
Software Park Phase III
Xiamen Torch High-tech Industrial Development Zone 
Xiamen, Fujian Province
China

Email: service@livenoraq.com

Order Tracking

Once your order has been dispatched, available tracking details will be sent to the email address associated with your purchase.

Returns & Refunds

Eligible return requests may be submitted within 30 days after delivery.

Please contact us before sending merchandise back so that our team can review your request and provide the appropriate return instructions.

Damaged or Incorrect Orders

If your package arrives damaged, defective, incomplete, or incorrect, please contact us within 48 hours after delivery.

Please include your order number and clear photographs of the merchandise and packaging.

Product Assistance

For questions about sizing, materials, fabric composition, thickness, stretch, washing instructions, product care, or fit, please email our customer service team.

Livenoraq — Comfortable products, thoughtful service.